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Many business owners are looking to artificial intelligence (AI, or “machine learning”) for its potential to improve communications with their customers. It is predicted that by 2020, 85% of all interactions will originate from machine learning “bots.” If you operate an e-commerce business and are wondering how you can benefit from bots, you’re in luck. […]

Your service provider, tasked with looking after your company’s IT, has kept your business up and running for the past 10 years. Unfortunately, that kind of longevity in developing continuity plans can result in some providers overlooking or underestimating certain issues. Here are some of them. Over-optimistic testing The initial testing attempt is usually the […]

It’s a fact of life that electronic devices don’t stay on top of the market for very long. That nice new Android tablet with all the latest apps and games will soon be replaced with a newer version, and you have the decision to upgrade or be left with a useless piece of metal and […]

Microsoft Word remains one of the most popular and user-friendly apps for business. It is compatible with both Windows and Mac and can be used to create a wide array of business documents. While millions of people use Word every day, most don’t know how to maximize its potential. And since it is constantly being […]

If your Windows 10 computer is starting to slow down after some time, there are ways to make it run faster without breaking the bank. The following tips will improve your computer’s performance without the need for more hardware. Prevent programs from launching at startup Windows loads several programs at startup so they’re quickly available. […]

When one cyberattack is stopped, another more powerful variant almost always takes its place. It happens all the time with ransomware, computer viruses, and Trojan horses. Recently, this has become the case with Spectre attacks, which exploit a fundamental flaw in modern computer chips. Here’s everything you need to know. Spectre 101 For those who […]

You’re on the go today – out of the office, out of the house, and attending a business event. Everything is going fine and dandy until you look down at your phone to see your worst nightmare come true. Your iPhone is at 25 percent battery life. Before you panic, know that the answer to […]

In this day and age, almost every business employs some type of server management. If yours is hosted locally, temperature control could mean the difference between running smoothly and running into the ground. Understanding how to properly cool your servers prevents data loss and ensures the longevity of your hardware’s life. How does temperature affect […]

Well over half of all surveyed internet users utilize Google’s Chrome web browser, and it’s not difficult to see why. The ability to customize your browser via third party apps, extensions, and more makes web surfing a truly personalized experience. Keep on reading to discover the most practical extensions to enhance productivity. Taco The first […]

Although the occasional three-minute YouTube video never hurts anyone, wasting hours of your working day on these websites reduces productivity. When it comes to increasing employee productivity, keeping a close eye on their internet behavior reaps various benefits. Time-saving measures Internet monitoring software saves employees from visiting entertainment, gaming, or online shopping sites by restricting […]